Shipping & Returns

Shipping

All orders are shipped via UPS Ground and US Postal Priority mail. Your handcrafted Zooni product will be shipped within 5-7 business days. However, during holidays, orders may take longer, so please order early.

If you select the gift option, we will ship directly to the lucky recipient with a personal note and complimentary gift wrap.

Returns & Exchanges

Unused hats can be exchanged for store credit within 10 days of date of purchase, less shipping cost. Products must be unused, unlaundered with labels and packaging still intact. Exchange will be given when we receive returned product. Customer pays all shipping costs. If your product has a defect, please contact us and we will send you another one free of charge. Please note that this policy excludes normal wear and tear from use and laundering.

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