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Unused hats can be exchanged for store credit within 21 days of date of purchase, less shipping cost. Products must be unused, unlaundered with labels and package still in tact. Exchange will be given when the returned product is received in our office. Customer pays for all shipping cost. If your product has a defect, please contact us and we will send you another one free of charge. Please note that this policy excludes normal wear and tear from use and laundering.
 

All orders are shipped via UPS and US Postal Priority mail. Your handcrafted Zooni product will be shipped within 5-7 business days. However, during holidays, orders may take longer, so please order early.

All items will arrive packaged in a gift box at no additional charge. For gift-giving, we will also directly ship to the lucky person, with a personal note.
 

Information given to Zooni is used entirely for the purpose of processing orders. We do not sell or share your information to other parties, commercial or private.

We may send you information on new products and services, discounted promotions, or upcoming events that we offer. This will be done via e-mail.
 
     
 
 
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